Build a Generative AI expert trained on your organisation's expertise.
We train Generative AI search experts for knowledge owners, so they can create knowledge- driven customer interactions that develop trust, push brand awareness, and deliver commercial outcomes.
WHAT IS A GENERATIVE AI EXPERT?
Intelligent search for knowledge owners
Do you own the top 5%-10% of knowledge in your specialism? Does this information live on websites, in a community hub or forum, or on an internal network such as an intranet or messaging system?
The challenge for a knowledge business like yours is keeping track of published opinion and expertise so you know what you have and what you need to drive awareness and growth.
Conventional search is simply not up to this job. A Generative AI expert is.
We can train your own AI model to understand everything you’ve ever produced about your specialism, wherever it exists and in any format. The AI can join up that knowledge into one natural language answer with the references it used, down to the page or timestamp.
This is an entirely new way of searching libraries of information and will be transformational for businesses where growth is fuelled by knowledge sharing, such as innovation and science.
Understand your audience
Understand your audience
Build trust with references
Build trust with references
Give joined up answers to important questions
Give joined up answers to important questions
Control your customer interactions
Control your customer interactions
Extend life of content
Extend life of content
Use knowledge to drive awareness & growth
Use knowledge to drive awareness & growth
Our Approach
Born from your business goals.
We can train a model on your expert knowledge and configure it to deliver against commercial outcomes.
Our pioneering approach combines Large Language Models with Retrieval Augmented Generation and Semantic Search to produce fast and relevant search results.
The first step in creating your Generative AI expert is to assess your knowledge to determine how useful your digital expert would be to your customers.
We've found the fastest way to do this is to create a 'basic' model and ask it questions, which we can deliver in 3 - 4 weeks.
Join me for our next ‘Impact of Generative AI for Knowledge owners’ webinar
A 45 minute presentation aimed at CMOs and knowledge owners that outlines the future impact of Generative AI search on knowledge and uncovers the techniques and technologies behind creating your own credible digital expert.
1
Feasibility assessment
Train a basic model on your knowledge to assess its feasibility and potential.
Steps:
- Define what success looks like for the basic model
- Select & prepare a subset of knowledge for training
- Basic model training
- Review and build business case for fell beta
The model will be trained on a subset of your data and has a basic user interface. You will be able to ask it questions and explore its ability to be the voice of your knowledge.
2
Fully trained beta
A 3-month beta programme to fully train your digital expert.
Steps:
- Full knowledge gathering
- 3 months of model training & optimisation
- User interface design & test
- 3 months of search data to analyse
After the end of the programme you will have an optimised digital expert fully trained on all your organisations knowledge.
3
Ongoing refinement
Once your beta is complete, ongoing optimisation ensures the model delivers an engaging customer experience and commercial results.
- Ensure the model is trained on new content
- Continually refine answers
- Provide 'jump in points' to the most popular questions
- Integrate the model with your services to deliver commercial results.
The refinement can continue for as long as needed and will depend on how much new content you produce.
Call us on 020 8050 9488 / hello@temper.digital to find out more.
Or fill out your details and we’ll be in touch