Community features

Communities thrive when conversations turn into action. Most platforms stop at introductions, leaving knowledge scattered and collaboration unfinished.

Spaces is built differently — with Focused Spaces to align around themes and projects, Connection Tools to grow relationships, Knowledge Discovery to capture insights, Collaboration Features to turn discussion into outcomes, and Analytics & Personalisation to measure impact and keep members engaged.

Together, these features make Spaces the platform where innovation communities actually deliver results.

FOCUSED INNOVATION SPACES

Create focused spaces for collaboration, knowledge-sharing, and innovation.

A Space is a dedicated place where the community can focus on a specific theme, challenge, or project. It acts like a hub, bringing together the right people, conversations, resources, and tools in one place.

Unlike a forum thread or Slack channel, a Space is structured to capture knowledge over time, so insights, documents, and outcomes are easy to find and build upon.

Knowledge Spaces – Open or semi-public hubs for topics and domains.
Open Ideation Labs – Community brainstorming areas that feed into innovation pipelines.
Challenge & Opportunity Spaces – Spaces aligned to funding calls and real-world needs.
Private Circles – Invite-only groups for sensitive collaboration.
Project Spaces – Goal-driven, time-bound workspaces with defined teams.
Data Sharing Spaces – Secure environments for transparent data collaboration.

CONNECT, COMMUNICATE & PUBLISH

Build meaningful relationships and keep conversations flowing across the community.

Posts & Discussions – Share updates, spark debate, and keep work moving.
Publish articles & reports – Share and manage files directly in context.
Mentions & Notifications – Stay on top of the conversations that matter to you.
Trusted Contributor Roles – Earn recognition for high-quality input.
Profiles – Showcase your expertise and manage your visibility.
Real-Time Messaging – Stay connected instantly.

COLLABORATE & CO-CREATE

Work together in real time to create, plan, and innovate.

Collaborative Documents – Co-edit text, add comments, track changes, and assign tasks.
Interactive Whiteboards – Drag and drop sticky notes, images, and shapes in Miro-style boards.
AI Outcome Generation – Instantly turn group sessions into structured briefs, action plans, or knowledge assets.

AI DRIVEN KNOWLEDGE DISCOVERY

Capture, structure, and easily retrieve the knowledge your community creates.

Thread Summaries – Automatic TL;DRs of discussions
Chat GPT style smart search – Ask questions and retrieve answers with sources directly from the community’s knowledge.
Content Suggestions – Recommendations for related posts, people, and spaces.
Video Transcripts & AI Q&A – Upload videos, auto-generate transcripts, and ask the platform questions about the content.
Auto-Tagging – AI keeps content structured without the manual work.

ANALYTICS, MEASUREMENT & COMMUNITY ADMIN

Gain visibility into how your community is performing and where it can grow.

Smart Reporting Dashboards – Track engagement across spaces, posts, and members.
Impact Metrics – Measure outcomes tied to goals, such as “solutions surfaced” or “policy influenced.”
Knowledge Graph – See how people, projects, and insights connect.
Contribution Metrics – Go beyond likes: measure engagement, citations, sentiment, and knowledge growth.
AI-Assisted Moderation – Reduce overhead while keeping discussions constructive.

PERSONALISATION & SERVICE PROMOTION

Deliver personalised content to increase service awareness throughout the community

AI-driven Audience profiling & segmentation – Profile users by their discussions and browsing history.
Enrich your CRM with meaningful data – [add words]
Personalised content & service recommendations – Tailor content and service messages to the user as they use the platform and browse your website.