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  • Article

AI Discovery: What Innovation Organisations Need to Know

AI is fundamentally changing how innovation organisations are discovered, and most aren’t ready. This article explores why current infrastructure is failing, what visibility means now, and how to structure content for both AI discovery and modern user expectations.

Avatar photo James Wylie
  • Article

Why design philosophy matters more than ever in the age of AI

As AI tools increasingly handle the mechanics of code generation, a fundamental question emerges: what happens to the human elements of software design? When anyone can prompt an LLM to produce functional interfaces in seconds, the differentiator isn't the code, it's the thinking behind it.

Avatar photo Luke Wotton
  • Article

From agency to product: Our innovation platform pivot

After four years specialising in building digital platforms for innovation accelerators, we’ve productised our offering. Four core products, each designed for a specific stage of the innovation cycle, all built on shared infrastructure that gets smarter over time.

Avatar photo James Wylie
  • Article

What to consider when undertaking a website restructure

Corporate website restructures can be daunting for marketing teams. However, if managed well, they can deliver a significant uplift in engagement and conversions, often without having to re-write all your content.

Avatar photo James Wylie
  • Article

Effective routes to AA web accessibility for corporate websites

There are 3 ways to bring your corporate website or innovation accelerator into line with WCAG AA web accessibility standards. Option one is best for companies needing fast compliance. Options 2 and 3 are staged approaches that embed accessible design into your culture and operations.

Avatar photo James Wylie
  • Article

The ideal tech structure for business-critical websites

A business-critical website built entirely in a single code base – usually a Content Management System – will quickly develop performance and security issues. We recommend website owners implement an enterprise tech structure that creates separation between services, as explained in this article.

Avatar photo Luke Wotton
  • Article

Surface hard to find knowledge with Generative AI Search

In the next two years Generative AI search will become the de facto way of interrogating large bodies of expert knowledge buried in digital channels such as websites, communities, videos and intranets. We predict that companies who enhance Large Language Models with their own knowledge will become the information leaders of their markets.

Avatar photo James Wylie
  • Article

What makes a high-performing website?

We’ve spent the last five years building an agency that makes high-performing websites, so we know a thing or two about what works. This article explains some key principles that CMOs and website owners should be aware of when addressing performance.

Avatar photo James Wylie