Building the community of the future: From conversations to collaborative action

A talk from Luke Wotton and James Wylie for Digital Leaders Public Sector AI Week 2025.

Creating truly effective communities in the public sector requires more than just setting up forums or discussion spaces, it demands collaborative environments where people can actively work together. In this talk, we’ll explore how public sector innovation communities can leverage knowledge-based search, generative summaries, and AI-driven collaboration to harness years of accumulated expertise. By transforming community discussions into actionable initiatives, we can build dynamic spaces that not only facilitate conversations but also drive meaningful outcomes.