Author Archives: James Wylie

AI Discovery: What Innovation Organisations Need to Know

AI is fundamentally changing how innovation organisations are discovered, and most aren’t ready. This article explores why current infrastructure is failing, what visibility means now, and how to structure content for both AI discovery and modern user expectations.

From agency to product: Our innovation platform pivot

After four years specialising in building digital platforms for innovation accelerators, we’ve productised our offering. Four core products, each designed for a specific stage of the innovation cycle, all built on shared infrastructure that gets smarter over time.

Effective routes to AA web accessibility for corporate websites

There are 3 ways to bring your corporate website or innovation accelerator into line with WCAG AA web accessibility standards. Option one is best for companies needing fast compliance. Options 2 and 3 are staged approaches that embed accessible design into your culture and operations.

Surface hard to find knowledge with Generative AI Search

In the next two years Generative AI search will become the de facto way of interrogating large bodies of expert knowledge buried in digital channels such as websites, communities, videos and intranets. We predict that companies who enhance Large Language Models with their own knowledge will become the information leaders of their markets.

What makes a high-performing website?

We’ve spent the last five years building an agency that makes high-performing websites, so we know a thing or two about what works. This article explains some key principles that CMOs and website owners should be aware of when addressing performance.

High Performing Websites for Innovation Accelerators Pt2

Part II in our series where Luke, James & Rachel discuss essential factors they see in successful high performing sites for innovation accelerators. These are complex sites, with multiple audience groups, at different stages in their innovation journey. Their job is to build trust, share knowledge and collect critical customer data.

Impact of generative AI search for innovation communities & knowledge owners

Generative AI search transforms how innovation communities access and use their knowledge. Instead of losing valuable insights in podcasts, reports, or discussions, you can train a custom Generative AI Expert to surface them instantly. This creates faster, more contextual discovery and helps teams turn scattered information into actionable outcomes that drive innovation forward.